If you are a hosting customer you should cancel any hosting payments to us immediately. Any further hosting fees are on us. You will need to contact your bank to do this, we cannot cancel your payment for you.
Arrange a new home for your website. This will need to be done as quickly as possible as our servers will be disconnected on 31 March 2018 so your site will need to be transferred to your new host before then. We cannot stress enough the importance of having your websites transferred to a new web host by 31 March 2018. If you haven't moved your website when our servers are decommissioned at the end of March then the website, files and data will be lost forever and your email may stop working.
We are unable to transfer your website to your new host but many hosting companies will do it for you. If not details on how to create site backups can be found here
We cannot recommend a new web hosting provider as requirements may vary for each customer. As usual Google is your friend.
If you have domain names registered with us you should also transfer your domains to a new provider. To do that you will need the UDAI, instructions for getting that are hereIf you don't transfer your domain name by 14 March 2018 it will automatically be transferred to a new registrar to ensure everything keeps working when we close.
If you have any questions please let us know.